After you download the DIMES thing and all the little dot things pop up on the agent is there anything I'm supposed to do? Help will be Appreciated

Nope..  Just got to let it do it's thing.

welcome to the dc zone, zernon


i think as long as the dots are popping up on the screen, it should be set and running, just minimize it and let it run in the background.

ok thanks for the help.

Hi Zernon, welcome to the Zone.

You might want to adjust a couple of the default settings.

With the agent open, click on Agent->Properties and then click the Network icon.

The default setting for Delay Between Measurements is 30. You can lower the  delay to 15 to maximize the number of measurements.

If you have a fast internet connection (DSL, Cable...) you can increase the File Transfer Rate to 51. I don't know it that increases throughput any, but that's how I have mine set.

Be sure to think about this if you have any download restrictions on you Internet connection. I've done a rough test on bandwith throughputs and some estimated download capacities at different settings. You can find them here and you may want to look at them. It's only a "finger in the air" estimation, but I think it's the closest thing we've got at the moment.

I also notice that you've not returned any measurements yet. These normally show after the first hour or so and I just wanted to check that you weren't still experiencing any further connectivity problems. You mentioned that you just had the dot in the middle. If there are no other connected dots coming out of the pale blob thing on the main screen then you may not be connecting. The way to test this is to open the agent, go to Agent -> Properties and then select the "Network" button. At the bottom right, of the properties window you will see a box with "Blocked status" and 2 globes. Click the "Check Blocking" button and wait... possibly for a minute or so whilst it checks. If both of the Globes come back as Red then you know that you are unable to make any connections.

Some reasons might be:

• You are using a desktop firewall. Your firewall may not be configured as standard to let this traffic out and/or back. If you are using ZoneAlarm Pro, then some help is available here. This is what I used to get it working for me. If you are using the free ZoneAlarm then let us know as I think that some of the guys on here had some problems which they solved on the free Zonealarm. If you are using any other kind of firewall (including MS Windows XP inbuilt one) then let us know and we'll see what we can do.
  
• Your ISP is blocking this traffic. This is quite unusual I would say, but it's worth looking on your ISP's website to find out what their policy is on certain types of traffic. I'm not aware of an ISP yet that blocks both ICMP and UDP.
  
• You are on a company network with firewall restrictions. I find that machines at home will only work on ICMP through my home firewall, but that the one I have running at work will only run on UDP as my work firewall blocks ICMP traffic. If you are on a work network and both are blocked, maybe have a word with your network admin to find out if there is a way to get it working?

If there are any other elements that you feel may be affecting this then again, let us know your setup and I'm sure we can try to get it running for you?[/color]

Welcome

IF it keeps making more dots then it working

I think we should make this sticky - a users' guide for Dimes  

Firewall ?

Correct Password ?  <-- I reported a bug where if you put the wrong password in then it keeps going 'woosh woosh' forever

Dimes servers could be down.

If you have a spare Client Name that is no longer used (and worth a check anyway as you can cancel out)  use the Already installed on here before.

It asks for name and password and then comes up with a list to choose from.  That'll check the new client bit.

But double check JAVAW is allowed through the firewall.